Sangy
04/30/2024, 3:53 AMVapi Support
04/30/2024, 3:53 AMVapi Support
04/30/2024, 3:53 AMrecordingUrl
is provided in the end-of-call report if the call was recorded. If recordings are crucial for your application, ensure that the recordingEnabled
attribute is set to true
when creating or updating your assistant [(1)]() [(2)]() .
If the issue persists despite having the recording feature enabled, it might be beneficial to review the call details and configurations to identify any discrepancies or issues that might be preventing the recording URLs from being included in the end-of-call reports.
For instances where there's an unexpected absence of recording URLs, it's recommended to check the call configurations and ensure that all prerequisites for recording are met. If the problem persists, it may require a more in-depth investigation into specific call logs or configurations, which isn't directly covered in the provided documentation.Sahil
04/30/2024, 7:00 AMSahil
04/30/2024, 6:30 PMSangy
04/30/2024, 10:05 PM