Assistant using claude models hang when trying to ...
# support
I tell the assistant to call the function and it tells me that it will do it but then it hangs and nothing happens. Call ids: 95742ff0-6897-475e-8f32-46b95b1cdf61 bd028ccf-07bd-49d6-9a19-6a419beafcbf
Hi @piechos, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Create Assistant]() * [Server URLs]() * [Create Phone Call]() * [Function Calling]() -----------------------------
### Answer It sounds like you're encountering a known issue where an assistant might hang up or stop progressing when attempting to call a function. This could be due to several reasons including bugs on Vapi's side or issues with receiving a response from the function call. From what you've described, it's possible that your issue is similar to those reported by other users where assistants were hanging up or waiting indefinitely during function calls. These problems were acknowledged by Vapi's team members and were attributed to issues with the system itself or with the function not returning a response as expected [(1)]() [(2)]() . While specific call IDs you've provided don't directly match any documented cases, the behavior you're experiencing aligns with these known issues. If this issue persists and significantly impacts your development process, it might be beneficial to monitor updates from Vapi or reach out directly to their team via their community channels for specific guidance on your case. Remember, ensuring that your server is correctly set up to handle function calls and respond appropriately is crucial. You might also want to review your assistant's function call setup and server URL configuration based on the guidelines provided in Vapi's documentation [(3)]() [(4)]() .
Got it. Tagging @User for additional help.
I am really sorry, I forgot to check these call_ids. Could you please DM me so we can schedule a meeting and fix all the issues that you are facing? @piechos
I sent you a DM