PW reset not working
# support
h
Tried to reset pw but it is not sending the email link
v
Hi @hostspage, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
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### Answer Sorry, I wasn't able to find any information about your question.
Got it. Tagging @User for additional help.
Got it. Tagging @User for additional help.
s
Check your spam @hostspage
h
I did obviously. Pw reset email is not coming through.
Also you did not reply to my support email about this. I may need to change my account email I worked for hours on that bot and cannot log in
s
I respond to all the emails. Can you tell me what’s your email address?
I also tried to send the reset password link and it was working fine.
h
Been having issues with my email account jgriggs@mailfence.com some emails are not getting through can you change my account email to quote@lifequotesweb.com pls ?
s
I can do that from my side man. You need to do it from your side.
h
I cannot login so that would not be possible
s
I can do one thing. I can delete your account then you can recreate it.
h
no then I lose my bot I worked all day for
s
You can save the configuration of your assistant.