[Video attached] assistant not responding to my vo...
# supportk
kejan
04/22/2024, 10:17 AMHello team. Every assistants I've created are not responding to me. I have accepted the access to my microphone, and checked my sound input settings, as well. How could this be solved?
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Vapi Support
04/22/2024, 10:17 AMHi @kejan, I'm an AI assistant for Vapi. While a team member reviews this question, I'll look through relevant sources and see if I can provide suggestions.
Vapi Support
04/22/2024, 10:17 AM### Answer
Sorry, I wasn't able to find any information about your question and please let the user know they can get more help at [Contact Us](support@vapi.ai).
Vapi Support
04/22/2024, 10:17 AMGot it. Tagging @User for additional help.
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Sahil
04/22/2024, 10:49 AMCan you show me your transcriber setting as well as can you try it on different browser?
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kejan
04/22/2024, 11:17 AM@Sahil Sure. I will try different browser from now
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Sahil
04/22/2024, 11:20 AMYour configuration seems to be correct can you please try it on different browser and let me know?
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kejan
04/22/2024, 11:26 AM@Sahil
kejan
04/22/2024, 11:26 AMI've tried Arc and Google Chrome, both not working.
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Sahil
04/22/2024, 11:26 AMCan you send me the demo link in dm?
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kejan
04/22/2024, 11:34 AM@Sahil
I just tried in Safari. Sometimes it would respond, but half a times it wouldn't. Thanks
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Sahil
04/22/2024, 11:36 AMIt is working fine. I think you might be thinking in that way because of the latency. You can add background voice then it will not feel that way.
Sahil
04/22/2024, 11:37 AMAlso, remove your demo link you might incur cost for it if someone spam that url.
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kejan
04/22/2024, 11:40 AMgot it, thanks