Cause of strange long pause
# support
The pauses are almost 10-15 secs after the user has ids: cd1d7d4f-b659-40a4-9f36-0e29b9e5edca 0375aa25-33bf-4092-b62b-3868dfdfbd0f
Hi @Maddy, I'm an AI assistant for Vapi. While a team member reviews this question, I'll look through relevant sources and see if I can provide suggestions. Please tag @Vapi Support with any follow-up questions.
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### Answer Sorry, I wasn't able to find any information about your question and please let the user know they can get more help at [Contact Us]( Check out these potentially useful sources: [Get Call](), [List Calls]().
Has happened to me too.
Send me your call_id and please post it in a new thread with the exact issue.