inbound call fail
# supportk
Kaan1
04/18/2024, 9:23 PMHeys guys when I call my Twilio number for inbound the voice agent hangs up directly and says no assistant has been provided but for outbound it work perfectly any fix for that?
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Vapi Support
04/18/2024, 9:23 PMHi @Kaan1, I'm an AI assistant for Vapi. While a team member reviews this question, I'll look through relevant sources and see if I can provide suggestions. Please tag @Vapi Support with any follow-up questions.
Vapi Support
04/18/2024, 9:24 PM### Answer
When you receive a message stating "no assistant has been provided" during an inbound call, it suggests that the assistant has not been correctly configured or linked to handle inbound calls on your Twilio number. Ensure that your assistant is properly set up and linked to your Twilio number to handle inbound calls. This process involves specifying an assistantId or configuring your assistant correctly in your Vapi dashboard or through your API setup. Review your assistant and phone number settings in the Vapi dashboard or check your setup against the Vapi documentation for inbound calls to ensure everything is correctly configured [(1)]() .
Vapi Support
04/18/2024, 9:45 PMGot it. Tagging @User for additional help.
Vapi Support
04/18/2024, 9:53 PMGlad I could be helpful. Feel free to create a new thread with any new questions you may have.
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Sahil
04/19/2024, 3:49 PMYou are not sending a vaild JSON Response from the server. Due to which you are facing this issue.
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