### Answer
The issue you're facing with the alteration of certain words or acronyms, like SEIS to "Saizen EIS" and the inconsistency in recognizing the town "Hove," can be attributed to the limitations within the speech-to-text and text-to-speech processes used by voice assistants. These components are crucial stages in voice AI interaction, involving the conversion of speech to text and vice versa, and are susceptible to inaccuracies due to various factors such as pronunciation, context understanding, or the inherent capabilities of the underlying models and providers like Eleven Labs [(1)](
) .
Voice AI systems, including those driven by LLMs (Large Language Models), process information in stages: speech-to-text (transcribing spoken language), LLM computation (interpreting and generating a response), and text-to-speech (converting the response back to spoken language). Each step has its own set of challenges and potential for error, especially with nuanced or less common terms [(2)](
) .
To minimize such discrepancies, consider using custom configurations or training data that include the specific terms, acronyms, or names you're working with. Adjustments at the transcriber level, choosing suitable models or providers, or even specifying pronunciation guides could enhance accuracy. However, it's important to recognize that complete elimination of such issues may not be feasible due to the inherent complexities of natural language processing and speech recognition technologies.
For detailed guidance on customizing your voice assistant or exploring provider options that may offer better handling of specific terms or contexts, reviewing the documentation and available customization options is recommended [(3)](
) .