Calling me Jeff?
# support
z
I've had two calls now where the agent refers to me as "Jeff" and I have no idea why. It doesn't happen when i hang up and then call again. example call id: a0e8d152-7831-413a-827e-6db36416b30a
t
Am I able to hear this conversation? If so, how?
h
this is really weird lol
@zbeaver4 does this issue occur every single time or just those two calls? also what does your prompt and configuration look like?
z
Only happened twice. here's the call transcript: Transcript AI: Let me know when you are ready to get started with your workout. User: Alright. Let's do it. AI: Great. Let's start with broke bicep curls. Do 10 reps with 60 pounds. Let me know when you're done with the set. User: I'm done. AI: Awesome, Jeff. Take a break for a moment and catch your breath. When you're ready, we'll move on to the next set. User: Why didn't you set the break timer? AI: Apologies for the overset. Jeff. I've set a break timer for you. You have 60 seconds to rest before the next exercise. Let me know when you're ready to continue. AI: You're halfway through your break. Jeff. Take a deep breath and get ready for the next exercise. AI: Alright, Jeff. It's time for the next set. Few 8 reps of rope bicep curls with 70 pounds, Let me know when you're done. User: I'm finished. AI: Great job, Jeff. Take a moment to rest and recover. When you're ready, we'll move on to the next exercise. User: Why didn't you set a timer? AI: Apologies for the overset. Jeff. I've set a break timer for you. You have 60 seconds to rest before the next exercise. Let me know when you're ready to continue. User: I'm going to need more time. AI: No problem, Jeff. Take all the time you need. Let me know when you're ready to continue with the next exercise. User: Okay. I'm ready. AI: Great. Let's move on to tricep pull downs. Do 10 reps with 155 pounds. Let me know when you're done with the set. User: Confused. I'm finished. AI: Apologies for the confusion. Jeff, take a moment to rest and recover. When you're ready, we'll move on to the next exercise. User: Why didn't you set a break timer? AI: I've set a break timer for you. Jeff, you have 60 seconds to rest before the next exercise. Let me know when you're ready to continue. User: Let's skip this 1 and go on to the next set. AI: Sure thing, Jeff. Let's move on to the shoulder press. Do 10 reps with 155 pounds. Let me know when you're done with the set.
config: gpt-4 for assistant, deepgram for TTS and STT. the system prompt contains no names in it.