Training
# support
p
I am looking to setup an interactive voice demo for my website so customers can try it out. How do I train the interactive voice on my data? what data should I supply for training? How do I make sure it is uses my company name not Vapi?
j
Hello! Can you tell me a little more about the data use case here? We offer multiple LLM providers to choose from (most popular being GPT 3.5-turbo), but also allow you to use your own custom LLM. Then, you can input your own prompt. Are you referring to using a custom LLM?
p
Not sure how training works, do I need a custom LLM in order to use my own data about my business, so when people ask questions about my business it knows what to say.
or can I somehow give GPT3.5-turbo all my custom business data and it will remember it for all conversations?
j
What type of business data?
p
Company name, pricing, what we do, FAQ, contact information, etc. standard stuff
j
That can just get put in the prompt
p
Sure, but will it be a persistent memory in the LLM or do I need to prompt it before the conversation starts each time?
?
s
You must send that prompt before each conversation begins. If you prefer not to do this, you could opt for the Custom-LLM part. However, there isn't much information available about this in the documentation.
j
Following up on what Sahil said, here's what we do have on Custom LLMs. let me know what i can clarify or elaborate on https://docs.vapi.ai/custom_llm
p
Okay guys thanks for the info, that cleared things up for me.
s
@puzzlemaster7230 with only a small bit of info that you mention, this is easy to include a system prompt to use for each time in the demo and word it to use this and only this info and not to make anything up, test in the openai playground and the results will be similar when rendered as voice
m
In the prompt, just say You are representing... and it'll say your biz name. 👍