Make integration
# support
u
Does anyone have instructions to integrate with Make? I want to use Vonage instead of Twillo.
s
The process is relatively straightforward. Just link the webhook URL you received from Make.com, and that's essentially it. If you could provide your exact use cases, I could offer more precise assistance.
u
Inbound and outbound calls. I then want to integrate it with GHL CRM
s
Based on your requirements, you may need a system that operates as follows: When someone calls, the system should answer their questions using existing data. If the data does not satisfy their queries, the system should redirect them elsewhere. Additionally, the system should be capable of making outgoing calls to verify or generate leads using existing data. During this whole process, the system should be able to populate data into your CRM, GoHighLevel. While I haven't worked with this CRM before, it provides API endpoints that we can utilize to accomplish this.
Achieving this is relatively straightforward. Simply add your webhook URL into the server URL section of your assistant, which can be found under the advanced section. This will provide data such as when the call was initiated, the call-end-report, and more. You can then use this data with platforms like make.com to make a request to your CRM and populate the data. To do this, familiarize yourself with the API endpoints of your CRM, and then you should be all set. // @.mr.smartypants
I hope this helps!
u
Thanks. Let's connect