Make integration
# supportm
Mr.Smartypants
03/29/2024, 9:48 PMDoes anyone have instructions to integrate with Make? I want to use Vonage instead of Twillo.
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Sahil
03/29/2024, 9:51 PMThe process is relatively straightforward. Just link the webhook URL you received from Make.com, and that's essentially it. If you could provide your exact use cases, I could offer more precise assistance.
Sahil
03/29/2024, 9:52 PMm
Mr.Smartypants
03/29/2024, 10:24 PMInbound and outbound calls. I then want to integrate it with GHL CRM
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Sahil
03/29/2024, 10:32 PMBased on your requirements, you may need a system that operates as follows:
When someone calls, the system should answer their questions using existing data. If the data does not satisfy their queries, the system should redirect them elsewhere.
Additionally, the system should be capable of making outgoing calls to verify or generate leads using existing data.
During this whole process, the system should be able to populate data into your CRM, GoHighLevel. While I haven't worked with this CRM before, it provides API endpoints that we can utilize to accomplish this.
Sahil
03/29/2024, 10:36 PMAchieving this is relatively straightforward. Simply add your webhook URL into the server URL section of your assistant, which can be found under the advanced section. This will provide data such as when the call was initiated, the call-end-report, and more. You can then use this data with platforms like make.com to make a request to your CRM and populate the data. To do this, familiarize yourself with the API endpoints of your CRM, and then you should be all set.
// @Mr.Smartypants
Sahil
03/29/2024, 10:36 PMI hope this helps!
m
Mr.Smartypants
03/29/2024, 10:37 PMThanks. Let's connect
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