OpenAI provider key does not appear to work (the s...
# support
k
Pasting in the secret key for a paid ChatGPT (GPT-4) account into the provider keys box and pressing submit doesn't appear to do anything and disappears when page is reloaded; how do I check if my OpenAI key was accepted?
j
Hello! You can check network tab for error, but most likely if there's an issue you'll get an error when you input it
k
no coding experience; I'm only using the dashboard UI right now - below is the annotated screenshot of after I input my openAI secret key into the box and press submit, and doesn't appear to have loaded my openAI model since it still bills me directly. Do I just attribute it to an issue on OpenAI's end? their API has frequent outages after all.
j
Did this resolve, or still an issue?
n
it means it's the wrong key
you can use our key if you can't figure out how to bring your own