[Final Call Transcript] Why AI is not precise?
# support
d
I'm using Vapi for an Italian solution, and the AI transcript AI is not 100% accurate to the spoken audio by the AI. Why don't use the results of the LLM API calls and save those? Looks like that you re-transcript the whole audio again, and this will create more errors in the transcripts.
n
We don't know when the bot will be interrupted so use transcribed bot audio to get ground truth. Using https://developers.deepgram.com/docs/keywords should resolve inaccuracies related to names, etc.
g
Hi, I have the same issue, and it's not a STT issue. Transcript is really different from logs, it becomes generally plain wrong in french. I posted here: https://vapi.canny.io/feature-requests/p/inconsistencies-between-logs-and-transcript Everything is working well otherwise, but this issue is preventing me from using Vapi.
@User
s
@Godefroy @Lonestone Ask this question on Vapi Office Hour https://discord.gg/KnK58ue6?event=1240493862867304479
g
@Sahil Thanks but I won't be available at this time, and I think it's a real bug you should address
First message of my assistant : "Bonjour, je suis l'IA de Lonestone" In the transcript : "Un jour, j'assuse Léa d'un lone stone" It's like you're doing STT to the voice generated by TTS, it's absurd.
s
@Godefroy @Lonestone First of all, sorry for the delay. Coming to your question, can you create a new thread and provide me with the call_id + timestamp of the voice recording and the expected output and all that.
g