----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Frequently Asked Questions]() * [Implementing Realtime Conversation]() * [Introduction - Vapi]() * [Introduction]() -----------------------------

### Answer To address your questions about interrupting your voicebot and transferring calls to a real agent using Vapi: 1. **Transferring a call to a real agent**: You can facilitate a human handoff by using the

forwardingPhoneNumbers

feature. This allows your AI agent to transfer a call to a real agent under certain conditions by specifying phone numbers to forward to. This is mentioned in a discussion on how to have the AI agent transfer a call on certain conditions [(1)]() . 2. **Interrupting your voicebot**: The configuration for interrupting a voicebot can involve setting parameters like

numWordsToInterruptAssistant

which specifies the number of words to wait for before interrupting the assistant. Words like "stop", "actually", "no", etc., will always interrupt immediately regardless of this value, while words like "okay", "yeah", "right" will never interrupt. This is part of the detailed configuration options you can specify when listing or creating assistants with Vapi [(2)]() . These functionalities are part of the flexibility Vapi offers to create a seamless voice AI experience, accommodating real-time interactions and the ability to hand off conversations to human agents when necessary.

Got it. Tagging @User for additional help.