Including Customer Data I'm surprised they don't have this on their docs. It's a common question. One way you include Customer data (not just number - you want first/last name, and other personal details) is: - write a script that pings their API to create a call - clone an Assistant - inject customer data into the Assistant script (search/replace is good enough) At some point they'll have this like Air.ai does - as a native feature - but for now, you'll have to use scripts