sumitguha
05/10/2024, 7:55 AMVapi Support
05/10/2024, 7:55 AMVapi Support
05/10/2024, 7:55 AMsilenceTimeoutSeconds
parameter is designed to define the duration Vapi waits in silence before ending the call, but it doesn't include functionality for the bot to initiate a re-confirmation message based on prolonged silence before ending the call [(1)]() .
For a feature or functionality specifically aimed at checking with the user if they are still there after a certain period of silence (and before potentially ending the call), you might need to consider custom logic within your application that uses Vapi. This could involve designing the call flow or the assistant's dialogue to include checks or prompts that are contingent on user input at various stages.
If this is a critical feature for your application, exploring ways to implement this logic externally or providing feedback to Vapi for potential future enhancements could be beneficial steps.Vapi Support
05/10/2024, 7:55 AMSahil
05/10/2024, 8:12 AMsumitguha
05/10/2024, 9:45 AM