assistant does not answer
# support
m
My assistants usually work very well. However, for the last 5 minutes, the assistant (outbound call from a german number to a german number) did not answer. When listening to the recording, I saw that the recording did not catch my response. Thus, apparently, the assistant did not hear what I said on the phone. This was the case for a couple of phone calls in about 5 minutes. Now it works again. What was going on and is there a way to avoid this? call ID: 9bfb7977-ffb6-4320-b54f-af07d5bac431
v
Hi @Max28, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Create Phone Call]() * [Outbound Sales Example]() * [Web Calling]() * [List Calls]() -----------------------------
### Answer Sorry, I wasn't able to find any information about your question. You can get more help at [Contact Us](support@vapi.ai)
s
Reported it to Team.
m
thanks!
v
Got it. Tagging @User for additional help.
Got it. Tagging @User for additional help.