----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [List Calls]() * [Create Phone Call]() * [Get Call]() * [Get Assistant]() -----------------------------

### Answer To diagnose the issue with the assistant getting stuck in a loop, the developers would need to review the call transcript. Sharing the call log ID with them would be helpful. You can retrieve the call details, including the transcript, using the

Get Call

API endpoint. Here's an example of how you can use the

Get Call

endpoint to get the details of a call:

bash
curl --request GET \
--url https://api.vapi.ai/call/{id} \
--header 'Authorization: Bearer <token>'

Replace

{id}

with your call log ID and

<token>

with your authorization token. For more detailed information, you can refer to the [Get Call]() documentation [(1)]() .

Got it. Tagging @User for additional help.

Following up on this to say the issue persists. I've tried it with a different assistant, and simply by saying 'OK' to the AI's response, I'm able to get it to go around in a loop, repeating the same thing. Call ID: a494c2ce-337b-49a7-a328-86f691194880. @User From transcript: "AI: Looks like you have other things on your mind. Happy to speak again when you're ready to discuss human factors. Take care. User: Alright. AI: Looks like you might have other things on your mind right now. Happy to speak again when you're ready to discuss human factors. Take care. User: Okay. AI: Looks like you might have other things on your mind right now. Happy to speak again when you're ready to discuss human factors. Take care. User: Okay. AI: Looks like you might have other things on your mind..."

Could you please schedule a meeting over there we can take a look at it.