riteshchopra
05/14/2024, 5:04 PMVapi Support
05/14/2024, 5:04 PMVapi Support
05/14/2024, 5:04 PMrecordingWav in HIPAA-enabled settings can indeed be challenging. Here are a few steps you could take to address the issue:
1. **Stream the Data**: Instead of trying to process the entire buffer at once, consider streaming the data. This approach can help reduce memory usage and prevent server timeouts.
2. **Increase Server Timeout**: If you have control over your server configurations, you might temporarily increase the server timeout settings to accommodate the longer processing times required for large buffers.
3. **Optimize Data Handling**: Look into optimizing your server's data handling processes. This might include using more efficient libraries for processing audio data or running the processing tasks on a more powerful server.
4. **Chunk Processing**: Process the buffer data in smaller chunks, which can help prevent the server from timing out. This method involves breaking down the buffer into manageable pieces and processing each piece sequentially.
Unfortunately, according to the current Vapi documentation, there is no direct configuration to change the format in which recordingWav is sent when HIPAA is enabled [(1)]() . The format must be handled as provided to ensure compliance with HIPAA regulations.
If you are still running into issues, it may be beneficial to discuss further optimizations or custom solutions with your development team.Vapi Support
05/14/2024, 5:05 PMSahil
05/14/2024, 5:16 PMriteshchopra
05/15/2024, 4:48 AMSahil
05/15/2024, 8:19 AM