The Background Messaging feature looks promising (https://docs.vapi.ai/assistants/background-messages)
I'd like to do some background processing on the transcript and then insert it into the Chat History
1. Can this be done on an Outbound Call via the API in response to a Call Status Update?
2. If I insert a System message, will that overwrite the existing System message?
Would love to see any examples of Background Messaging being used
Thank you
Ethan Tan
05/14/2024, 11:07 PM
@Chowderr wondering if your project handles this or if you know about it please? Thank you
c
Chowderr
05/14/2024, 11:15 PM
So I am a bit slow with SDKs. I want to yes, but not entirely sure. I am assuming you are talking about creating/managing assistant from the GPT. I have it set up to write the code like that, but would it work not sure at the moment. If your down to try, I am as well.
e
Ethan Tan
05/15/2024, 4:03 PM
Thanks @Chowderr - I'm actually using Make.com and n8n to do my code, but def up for exploring with Background Messaging with you and it will hopefully help both of us
c
Chowderr
05/15/2024, 5:03 PM
Feel free to send a message, I actually think I already have that part on autopilot for setting it up.
y
yakshaving
09/22/2024, 3:01 AM
@Ethan Tan Yo, QQ, did you ever get background messaging working? (Or has anyone here?).
s
Samesh
09/22/2024, 5:09 AM
I am having some issues with background messaging too. It really isn't "background". The assistant is always interrupted when I send a background message (role: system) but I expect the behaviour to just include the background message in the context of the call without any specific acknowledgements. Has anyone found a fix to this?