----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Outbound Calling]() * [Web Calling]() * [Inbound Calling]() * [Dashboard]() -----------------------------

### Answer I'm sorry to hear you're experiencing issues. Here are a few steps you can try to troubleshoot the problem: 1. **Check Your Provider Keys**: Ensure your provider keys for OpenAI, Deepgram, and PlayHT are correctly set up in the "Provider Keys" section of your dashboard [(1)]() , [(2)]() . 2. **Recreate the Assistant**: You can try recreating your assistant by following the steps in the dashboard quickstart guide [(3)]() . Sometimes, re-creating the assistant can resolve unexpected issues. 3. **Review Configuration**: Make sure your assistant's model, transcriber, and voice configurations are set up correctly. Refer to the configuration details provided in the inbound and outbound calling quickstart guides [(4)]() , [(2)]() . If the problem persists, there might be an underlying issue with the platform. In such cases, it could be beneficial to keep an eye on platform status updates or community discussions for any known issues [(5)]() , [(6)]() .

Glad I could be helpful. Feel free to create a new thread with any new questions you may have.