inputMinCharacters not working for 11labs voices
# support
l
Hi all, it seems like inputMinCharacters chuncking settings is not working currently for 11labs voices, e.g. even though it's set to a high value like 50 characters, words are still got broken up, e.g. "pilates" got broken up to "pil-ates" and pronounced as "pil" "ates", "mimicking" as "m-imic-king", "bloating" as "b-loa-ting". It was working fine yesterday. Thanks 🙏
v
Hi @Lucas, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Dashboard]() * [Update Assistant]() * [Outbound Calling]() * [Inbound Calling]() -----------------------------
### Answer Issues with ElevenLabs voices have been reported by other users in the community, such as experiencing no output or getting stuck after the first message [(1)]() [(2)]() . These problems might be related to configuration settings or even the credit limits and plans of ElevenLabs. It could be helpful to check your ElevenLabs account settings and ensure that you haven't hit any usage limits. For the specific issue of the
inputMinCharacters
setting not working, it seems like a similar configuration or backend-related issue might be at play. You may want to experiment with other transcribers and voices to see if the issue persists. If these suggestions do not resolve your problem, it may be useful to provide more details or seek further assistance from the Vapi support community. [(1)]() : [Elevenlabs voice issue - no sound]() [(2)]() : [11labs get's stuck after 1st msg]()
Got it. Tagging @User for additional help.
s
Can you remove that inputMinCharacter parameter and once retry it pls?
l
tried and it doesn't seem to work, still the same problem. seem like others are having problems with 11labs as well @Sahil
s
Yeah. I have reported it to the team member and we are looking into it.
can you send me some call ids?
l
Here's one thanks 🙏 c168532d-25d7-4eae-a993-395a1dd4349c