----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Vapi Enterprise]() * [Get Call]() * [Glossary]() * [List Calls]() -----------------------------

### Answer High latency issues can arise from various factors, including server locations, load balancing, or configuration settings. Here are a few points to consider: 1. **Server Locations and Load Balancing**: Vapi servers are geographically distributed and optimized for low latency. Geo load balancing should help with latency issues, but make sure your setup aligns with these optimizations [(1)]() . 2. **Configuration Settings**: Check the settings for silence timeout and response delay, as incorrect configurations can also lead to delays. You can adjust these settings to improve performance [(2)]() . 3. **Dashboard Metrics**: Ensure that the latency metrics shown on the dashboard are accurate and up-to-date. Sometimes, there can be discrepancies between the dashboard and actual performance [(1)]() . If you have already checked these and still face issues, it may be worth investigating the specific conditions under which the latency spikes occur.

@josh You can check in the log what's causing the issue it seems that groq is currently on heavy load due to which it is slow.