Bug with Deepgram voices talking over itself
# support
v
Hi @Papi, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
p
Hi im having an issue where the ai is talking over itself. Elevenlab voices seem to work ok. you can see it in call id 2e7149bc-465c-4c82-9ac5-37e9c29a31f4
v
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### Answer It seems you're encountering issues with Deepgram voices talking over each other while Elevenlabs voices are functioning correctly. Unfortunately, I don't have specific information or troubleshooting steps for issues related to voice overlap in Deepgram within the provided documentation. For resolution, it might be helpful to check the configuration settings in your Vapi dashboard, especially looking at the silence timeout settings and response delay settings which can affect when the assistant starts speaking. Adjusting these might help prevent the issue you're experiencing. If the problem persists, I recommend reviewing the system's setup or contacting Vapi support directly for more tailored assistance.
Got it. Tagging @User for additional help.
a
Same
v
Got it. Tagging @User for additional help.
s
Can you provide me the timestamp as well?
p
Started At May 17, 2024, 4:43 PM Ended At May 17, 2024, 4:45 PM
s
I mean timestamp of audio recording where you faced that issue.
p
happened a few times but you can here it at 18 seconds in
i would actually say deepgram voice is unusable now but it's weird cause it was working ok yesterday
s
Can you try a couple of things first? You can remove the inputMinCharacters and inputPunctuationBoundaries and then give it a try?
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