Why are the outputs getting cut up like this
# support
v
Hi @Marco, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
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### Answer The issue you're experiencing with the assistant's messages being chopped up might be related to how the silence detection is configured, which can cause premature interruptions and thus "chop" the messages. This behavior could potentially be adjusted by configuring the silence timeout and response delay settings in your assistant's configuration. For example, the
silenceTimeoutSeconds
parameter specifies how long the system waits in silence before it considers the speaker has finished. If this is set too low, it might cut off messages that have natural pauses. Similarly, the
responseDelaySeconds
is used to set a delay before the assistant starts to speak, which could affect how messages are perceived if not optimally configured [(1)]() . To potentially resolve or mitigate this issue, you might consider adjusting these parameters to better suit the flow of your conversations. Here’s an example of how you might update these settings:
Copy code
json
{
  "silenceTimeoutSeconds": 5,
  "responseDelaySeconds": 1
}
If this doesn't resolve the issue, it could be beneficial to examine the
transcriber
settings or other related configurations that influence how audio input and output are handled . If there isn't a direct reference to the issue in the provided documents, looking into other informational resources or contacting support might be necessary.
Got it. Tagging @User for additional help.
m
I tried that, but didn't work. Can it be bcs of the punctuation or something else?
I also have Backchanneling Enabled
s
It is because of the streaming. There is not wrong with it.
m
can you explain a bit further? it wasn't like that. The quality is horrible now. It bugs and pauses every sentence. Is there a way to work arround this?
it used to be good, but now I can't sell an assistant like this
s
@Marco Can you send me your call_id?
m
8e1a0ba6-435c-4bd7-98d8-b437b9a42af1
s
Also, can you also tell me the timestamp
and exact word which is being cutting out
in general its more unstable, but it gets really apparent over here
s
I see let me check
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