We had some VAPI calls error out today can someone...
# support
b
I heard there's a max concurrency of 5 so just want to confirm we didn't run into that error.
v
Hi @buytslacalls_, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Get Call]() * [List Calls]() * [Create Phone Call]() * [Vapi Enterprise]() -----------------------------
### Answer It seems there might be a misunderstanding regarding the maximum concurrency limits. According to the official documentation, Vapi does not specify a default concurrency limit of 5; instead, it allows you to scale up to handle millions of calls on the Enterprise plan. For the Pay-As-You-Go plan, you are allowed up to 10 concurrent calls by default [(1)]() . If your calls are erroring out and you suspect it might be due to concurrency limits, you may want to verify the plan you are on and the specific settings configured for your account. If you are on the Enterprise plan, you should have custom concurrency limits set based on your organization’s needs.
Got it. Tagging @User for additional help.
s
can you send the screenshot of the error message?
b
it's just "assistant-ended-call"
across a bunch
but what i'm looking to get out of this thread is if you guys have a way of tracking the concurrency numbers over time - if not it's all good
s
Through this endpoint you can get all the active calls. https://docs.vapi.ai/api-reference/metrics/list-metrics
b
okayy cool thanks! that works for us
is it only included if its greater than 0?
s
Yup.
4 Views