Over Concurrency Limit
# support
k
If the users go over the concurrency limit, will an error message be sent to our server URL?
v
Hi @KH, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Server Events]() * [Call Ended Reason]() * [Get Assistant]() * [Update Phone Number]() -----------------------------
### Answer No, if users exceed the concurrency limit, error messages related to this specific limit are not automatically sent to your server URL. Handling or notification of concurrency limit issues would typically be managed within your own application's error handling procedures or monitored through your Vapi dashboard, not through server URL notifications. If you need specific support for handling such issues, you might want to check directly with Vapi's support.
k
Is there a way to send the error, how will we know if a user has gone over the limit
Is there a way to send the error, how will we know if a user has gone over the limit
v
Thanks for the follow-up, @KH. I'll get back to you soon.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Billing Limits]() * [List Calls]() * [Server Events]() * [Get Call]() -----------------------------
### Answer Currently, Vapi does not automatically send error notifications to your Server URL when a user exceeds the concurrency limit. Monitoring such events typically involves checking the Vapi dashboard or handling errors directly within your application logic that interacts with Vapi's API. If there are specific system notifications or handling you wish to implement, you might consider setting up custom monitoring through your application's error handling mechanisms or through system logs that capture API errors related to exceeded limits. For any updates or changes in handling such events, you may need to consult the official Vapi documentation or their support team.
s
Send a email to support@vapi.ai with your account email address
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