----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Web Calling]() * [Outbound Calling]() * [Dashboard]() * [Inbound Calling]() -----------------------------

### Answer It sounds like you might be experiencing an issue where the assistant fails to respond after the initial message during outbound calls. This problem could be related to the configuration of your assistant or an issue with how the assistant handles the conversation flow after the initial contact. Here are some steps to troubleshoot and potentially resolve this issue: 1. **Check Assistant Configuration**: Ensure that your assistant's model configuration is set correctly to handle responses after the initial message. This includes checking the system prompt settings and ensuring the model is designed to handle interactive dialogues. [(1)]() 2. **Log Review**: Review the conversation logs in your Vapi dashboard to see if there are any errors or unexpected behaviors after the first message is delivered. This might give you insights into why the assistant is not responding. [(2)]() 3. **Timeout Settings**: Check the timeout settings to ensure that the assistant has enough time to process the user’s response and generate a reply before the session times out. Adjust these settings if necessary. 4. **Test with Simulated Calls**: Use the testing tools provided in the Vapi dashboard to simulate outbound calls and observe how the assistant behaves in a controlled environment. This might help identify any specific triggers or conditions causing the issue. If these steps don't resolve the issue, it may be beneficial to examine the specific configuration of your assistant or consult with the Vapi support team for more in-depth troubleshooting.

Timeout in Ilm model request