Hugo Danet
05/27/2024, 11:54 AMVapi Support
05/27/2024, 11:54 AMVapi Support
05/27/2024, 11:55 AMvoicemailMessage field in your assistant's configuration. You can hardcode a specific message that your assistant will say if it detects that the call has reached the voicemail. Here's an example of how you might configure this:
json
{
"voicemailMessage": "Hi, this is Jennifer from Bicky Realty. We were just calling to let you know..."
}
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Additionally, Vapi automatically detects when a call is forwarded to voicemail using its built-in voicemail detection functionality, so there's no need for you to manually implement a function to detect this. The system handles it based on the voicemail detection types specified in your assistant settings. If you need further customization or have specific requirements around voicemail detection and handling, you might consider adjusting the voicemailDetectionTypes to suit your needs better. This setting allows you to define what kinds of voicemail systems (e.g., machine start, human, etc.) the assistant should recognize and respond to. Let me know if you need more details on how to set this up or if you have other questions!Vapi Support
05/27/2024, 12:03 PM