----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Update Assistant]() * [Orchestration Models]() * [Glossary]() * [Outbound Sales Example]() -----------------------------

### Answer It sounds like you're encountering issues with the Text-to-Speech (TTS) component during your calls. This could be related to several factors, including TTS provider issues, network disturbances, or configuration errors in your assistant's setup. For troubleshooting: 1. Check the TTS Provider Settings: Ensure that the TTS provider settings are correctly configured and that the provider service is operational. You might want to verify if similar issues have been reported with the TTS provider. 2. Review Network and Audio Quality: Poor network conditions or audio processing issues can also cause distortions or unwanted sounds in the call. 3. Inspect Assistant Configuration: Review the configuration settings of your assistant, particularly those related to voice and audio output to ensure they are set up correctly. If this issue persists, consider examining the logs for the specific calls using the call ID provided, and potentially adjust the TTS settings or switch to a different TTS provider if necessary. Unfortunately, without direct access to the backend logs or more specific details from the system operations, I can't provide a more precise diagnosis. You might need to look into detailed server logs or consult with the technical support team of your TTS provider. If you need further assistance, checking out the [Introduction]() and [API Documentation]() for Vapi might provide more insights into possible causes and solutions for your issue [(1)]() , [(2)]() .

Got it. Tagging @User for additional help.

heaps

They have recently released 2.5 model due to which you guys are facing this issue.