Very Long Calls (30-60 min) — Do they work? 🤔
# general-english
s
My non-profit is building a voicebot prototype on Vapi, serving Seniors. So our calls generally run 20-40 minutes (older folks need more time). But frequently (50%+) in our testing, long calls will not get logged or recorded, which breaks our whole app. Vapi says they're working on it ("websockets issue") but I wonder if it's something about our particular use case or settings. The theoretical limit on Vapi is 3600 seconds (60 minutes), which we have maxed out on our Assistant. So I wanna poll the community... are you using Vapi successfully and consistently for LONG calls?
k
Our recruitment app - prospecting calls 3mins, Screening / evaluation calls 10-15mins.
c
Wow you’re lucky you’re even getting g that long I’m getting a few seconds at best and my calls are cut super frustrating
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