----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Elevenlabs]() * [Dashboard]() * [Inbound Calling]() * [PlayHT]() -----------------------------

### Answer It sounds like you might be encountering an issue with the API key not saving correctly or syncing issues with the 11labs voices on the VAPI platform. Here's a couple of steps you can take to troubleshoot and resolve this issue: 1. **Re-enter the API Key**: Visit the [VAPI Provider Key section]() again and re-enter your 11labs API key under the 11labs section. Ensure you are saving the settings before leaving the page [(1)]() . 2. **Sync Voices Again**: After re-entering the API key, go to the [Voice Library]() in VAPI and try syncing with 11labs again by selecting 11labs as your voice provider and clicking on “Sync with 11labs”. If you're still not seeing any error messages or the voices still aren't syncing, it could be beneficial to check if there are any browser issues that might be causing the settings not to save properly. Additionally, ensure that your 11labs subscription plan supports the operations you are trying to perform. Sometimes, limitations on API usage depending on the plan might affect the syncing process. If these steps do not resolve the issue, I recommend reaching out to Vapi support directly for more specialized assistance.

Got it. Tagging @User for additional help.

it will solve the issue

Glad I could be helpful. Feel free to create a new thread with any new questions you may have.