----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Call Forwarding]() * [Inbound Support Example]() * [List Calls]() * [Create Phone Call]() -----------------------------

### Answer It sounds like you are experiencing call drops where the assistant doesn't respond after the initial interaction. This could be related to a number of issues in the calling pipeline, including errors in assistant setup, problems with the call provider, or network issues. For troubleshooting: 1. **Check the Assistant Configuration**: Ensure the assistant is configured correctly and that there are no errors in the logic or setup that might cause the call to drop after it starts. 2. **Review Call Logs**: Check the call logs in your dashboard to see if there's any information on why the call was dropped. Look for

endedReason

codes that might indicate what happened during the call [(1)]() . If you're unable to find the cause in the assistant configuration or call logs, it may be necessary to examine the backend setup or network conditions at the time of the call drops. If the problem persists, consider reviewing the system configurations related to call handling and ensuring that all components are functioning as expected.

Got it. Tagging @User for additional help.

Got it. Tagging @User for additional help.

8f2bf723-c3f7-4e50-a64c-1174eb0beab6

3rd call is working. but these two above were completely doa, would appreciate y'all looking in to it.

Another wird issue , this call answered but at the end of the call it randomly hung up. 1:28 according to the transcript the model generated more text to be read .. 5bca4090-c79e-49d7-826d-5a322ab053a4 if you want i can put this in a new ticket but i have too many tickets open atm .