Transcript not showing when the user end the call ...
# support
d
When calling my AI but ending the call before it, it is not showing the transcript but only the "status-updates" @Sahil
v
Hi @Digi, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Update Assistant]() * [List Assistants]() * [Get Assistant]() * [Get Call]() -----------------------------
### Answer It sounds like you may want to adjust the settings for when and how transcripts are generated and sent in your Vapi configuration. Typically, the behavior of sending transcripts can be controlled by configuring the types of messages that your server receives from Vapi. Ensure that the
transcript
message type is set to be sent in the server messages settings. You might need to check and modify the
clientMessages
and
serverMessages
settings in your assistant's configuration. These settings determine what types of messages are sent to the client SDKs and your server URL respectively. If transcripts are not being received as expected, ensure that the
transcript
message type is included in
serverMessages
[(1)]() . Here is a general example of how you might set up the configuration:
Copy code
json
{
  "serverMessages": [
    "end-of-call-report",
    "status-update",
    "transcript",  // Make sure this is included
    "tool-calls"
  ]
}
If issues persist after checking these settings, reviewing the end-of-call reports and status updates might provide more insights into why transcripts are not being generated as expected. These reports could indicate if there is an unexpected behavior with call termination or message handling.
Got it. Tagging @User for additional help.
the only request that I get from my history is this
btw it's on zapier
s
Can you send me your assistant ID? Also, I will take a look at it tomorrow. It is pretty late rn.
Marking it as complete as there is no follow up.
d
oh sorry I didn't saw that you answered me back
my bad
here I will send the ID
1f502802-5779-49db-a2c5-76f503b5977e
@Sahil
s
This issue was fixed. Can you please try once again?
d
yessir
s
Thanks. Also, lmk if you are still facing any issue.
d
@Sahil
I'm also getting a new bug
When I try to save anything on my assistant, it actually doesn't save and always go back to the original prompt that I had
If that make sense
So it never save any updates
s
This issue is fixed.
d
yup everything worked, I can confirm
thank you very much!
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