Digi
05/30/2024, 8:40 PMVapi Support
05/30/2024, 8:40 PMVapi Support
05/30/2024, 8:40 PMtranscript message type is set to be sent in the server messages settings.
You might need to check and modify the clientMessages and serverMessages settings in your assistant's configuration. These settings determine what types of messages are sent to the client SDKs and your server URL respectively. If transcripts are not being received as expected, ensure that the transcript message type is included in serverMessages [(1)]() .
Here is a general example of how you might set up the configuration:
json
{
"serverMessages": [
"end-of-call-report",
"status-update",
"transcript", // Make sure this is included
"tool-calls"
]
}
If issues persist after checking these settings, reviewing the end-of-call reports and status updates might provide more insights into why transcripts are not being generated as expected. These reports could indicate if there is an unexpected behavior with call termination or message handling.Vapi Support
05/30/2024, 8:40 PMDigi
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