iOS Safari
# support
o
I'm find that "@vapi-ai/web": "^1.1.7" doesn't work with iOS Safari? Is it supported? Attached are some console logs of the thrown error. Can replicate with this repo -> https://github.com/VapiAI/client-side-example-javascript-react https://cdn.discordapp.com/attachments/1246073509525061652/1246073509743169536/image.png?ex=665b0fe3&is=6659be63&hm=a7c2c5b723ca618d365ad355c247dfae45f49cb819f1e256300f4796858f908d&
v
Hi @ojschwa, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Vapi Web SDK]() * [Vapi iOS SDK]() * [Launch Screen Assets]() * [Code Resources]() -----------------------------
### Answer Currently, the
@vapi-ai/web
package is designed to function optimally across major web browsers, but there may be specific limitations or issues with certain browser versions or settings, particularly on mobile platforms like iOS Safari. However, the exact details regarding compatibility with iOS Safari are not directly documented in the available information sources. For a better understanding and troubleshooting, you might want to check the browser console for any specific error messages that could indicate what might be going wrong. Errors related to features not supported by iOS Safari could be a point to start. Additionally, ensuring that all browser settings are configured to support advanced JavaScript and WebRTC functionalities can often resolve such issues. If the problem persists, reviewing the implementation details provided in the client-side example repositories and adjusting configurations for compatibility with iOS might be necessary [(1)]() . For further guidance or more specific issues related to the SDK's operation on iOS Safari, it would be best to refer to the issues or documentation sections of the GitHub repository where the community or maintainers may have discussed similar issues.
z
Hi @ojschwa it iOS safari is also supported. Can u confirm if you have configured your env variables properly. Also if you are using Public Key not the Private Key for env variable
VITE_VAPI_WEB_TOKEN
. Also try using
sarah
as the voiceId instead of
paula
in
./src/assistants/character.assistant.ts
file. If u still feel the same error, let us know, we can jump on a call to debug more.
s
@ojschwa any update?
o
Yep, can't replicate the issue anymore - must have been some config issue from me. Thanks for following up.
v
Glad I could be helpful. Feel free to create a new thread with any new questions you may have.
a
Hello, html-script-tag is not working on ios safari. It does not prompt to allow microphone, it just spins forever. It works everywhere else. Any ideas? https://github.com/VapiAI/html-script-tag
s
Can you send me a loom video?
a
sorry, it's working now. It was because the website wasn't https secure. It worked as soon as I change from http to https. Thank you!
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