Spanish PlayHT voices not working
# support
v
Hi @nisalr, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
n
Does VAPI support non-english PlayHT voices? I tried using a Spanish voice (Conchita) but it didn't work. Call ID 8db72849-d3d8-4c0f-8d2e-abb8d64ef008
v
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Web Calling]() * [Inbound Calling]() * [Introduction]() * [Outbound Calling]() -----------------------------
### Answer Vapi supports the integration with various Text-to-Speech (TTS) providers, including PlayHT, which should generally support Spanish voices. However, there could be specific issues related to certain voices or settings in your Vapi configuration that might prevent them from working as expected [(1)]() . In the case of troubleshooting specific issues like the one you're experiencing with the Spanish voice "Conchita" not working, it's advisable to check the configuration setup in your Vapi dashboard, ensuring that the correct voice IDs are used and that there are no discrepancies in the settings. Additionally, verifying the status of PlayHT’s service or checking for any known issues with specific voices could also provide insights. If the problem persists, you might want to follow up directly on the support or community channels where more detailed, account-specific assistance can be provided.
s
Is this issue happening all the time?
n
yeah we tried a few Spanish voices and none of them worked.
s
Are you using our account or your own account?
n
We are using your account. Do we need to have our own account to use non english voices?
s
I have added the request to support non-English voice as we don't support it via PlayHT right now.
n
thanks!
a
@Alain @Matthieu GARCIA maybe we have a chance for french with playHT ^^ 1000ms
m
It starts to be interesting, hope we can have < 1000ms in total to make the call more natural :/
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