----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Glossary]() * [Introduction]() * [Orchestration Models]() * [Core Models]() -----------------------------

### Answer It sounds like you're experiencing issues with audio levels during a call. This could be related to various factors such as network issues, the audio processing setup, or specific settings within the Vapi system. Unfortunately, I don't have direct access to logs or specific call details to troubleshoot this exact issue, but here are a few general suggestions: 1. Check Network Stability: Ensure that the network connection is stable during the calls, as fluctuations can affect the audio quality. 2. Review Audio Settings: Look into the audio settings configured in your Vapi implementation. It might be helpful to adjust the settings for voice clarity and volume. 3. Consult Logs: If possible, review the logs generated during the time of the calls to check for any errors or warnings that could indicate what might be causing the audio issues. For more specific assistance or to report this issue for further investigation, I recommend reaching out to Vapi support directly through their support channels. If the issue persists and you need more detailed technical assistance, contacting Vapi's support team might be the best course of action. You can reach them via their [support email](support@vapi.ai) or check out more resources on their [documentation site]().