Error "no_available_users_found_error" when trying...
# support
a
I looked up this error and said that the event busy was not set up, i added the event but the error persisted, also tried making the calendar public but nothing, does someone know what to do here?
v
Hi @Androxius, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
s
Check the community video section https://docs.vapi.ai/community/videos
There is a video tutorial about you can link cal.com
@Henryk can you please help him? He watched your video and he is encountering some issue with it.
h
Mostly likely need the calendar ID or your Cal.com token or the appoint time you're trying to book is already taken @Androxius
a
the appoint time is correct, tried many different dates, same error on all, and I link my google calendar to cal.com and selected the calendar I want to use for the discovery event, like you did, is that what you ment?
I'd follow step by step of your videos @Henryk , everything worked correctly except the booking url, even in postman it fails giving me the error "no_available_users_found_error", right now im in the process of creating a paid team on cal.com since someone suggestted that could be the problem
but I dont think thats it, you didnt do it on your video
b
hi, i used to wokr with bland ai and now im using vapi. i use cal.com for my availability. im wondering how do i connect cal.com and vapi. im building a calling system fo dentla offices and cal.com is my availabiliy and scheduling appoonment and more. i have a scanario made for it and connected to bland but bland didnt workout for me, how can i transfer it to vpi, and or do the same in vapi. api key...
k
Hey Bilal, You can use custom tools to connect [Cal.com](http://Cal.com) with VAPI. It's a simple tool where you just define the input expected and how to use it. VAPI will then use the response from your tool or server and convey it to the user. You can check out the below community videos to get started with it: Let me know if you require further help!
b
hey, so im trying to setup a schedule function with vapi and make.com. i have evrything setup with the webhook and other... when i told it to schedule an appoinment on april 4. it says this"It seems this time is unavailable, there is an open slot forI'm sorry, but the information provided seems incomplete as the available slots data is missing. Could you please provide the unavailable time and the available slots data so I can help you find the closest available time slot? . Would you like to schedule that time?" and the webhook repsonse runs well with no error code and says this: "Body { "results": [ { "toolCallId": "call_x6y1THtrLY6uXCpw2kdXUpgX", "result": "It seems this time is unavailable, there is an open slot forI'm sorry, but the information provided seems incomplete as the available slots data is missing. Could you please provide the unavailable time and the available slots data so I can help you find the closest available time slot? . Would you like to schedule that time?" } ] } Status 200" any ideas why tat is?
k
Hi, checking if this is resolved/solved for you?
b
no its not
k
Hey Bilal, please create a new support ticket. This ticket has been marked auto-closed by the system, so it doesn't come under the SLA, and eventually, you won't be able to get any responses. Please create a new support ticket, mention your issue description, and also share the call ID.
b
whats a call id?
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