I am wondering if this scenario is possible : Whe...
# general-english
d
I am wondering if this scenario is possible : When the AI forward the call to a real phone number but the "forwarding phone number" is currently busy and can't answer, it is possible for the AI to detect that and ask the user if they would prefer booking a call instead? Is it possible or not since all the action will happen after the call is done? I'm pretty much looking for a availability check before transferring.
2 Views