How to prevent Vapi voice from expanding abbreviat...
# supportw
Will
06/04/2024, 3:09 AMWhenever Vapi reads phrases like "student ID", it reads it as "student Idaho" instead of "student I-D". Can we force the Vapi voice to not expand the abbreviation this way?
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Vapi Support
06/04/2024, 3:09 AMHi @Will, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
Vapi Support
06/04/2024, 3:10 AM### Answer
To prevent Vapi's voice from incorrectly expanding abbreviations like "student ID" to "student Idaho", you can tweak the system prompt or the text input to the Text-to-Speech (TTS) engine to explicitly specify the pronunciation. This method involves using phonetic spellings or other cues to guide the pronunciation.
For example, instead of inputting "student ID", you can input "student I. D." in the system prompt or directly in the text being sent to the TTS engine. This can help ensure that the TTS reads the abbreviation correctly as "I-D" and not as "Idaho".
Unfortunately, the provided documents do not include specific settings or flags within Vapi to control this behavior at a more granular level, such as a feature to automatically handle all abbreviations. Therefore, the approach would primarily involve manual adjustments to the text inputs for TTS to achieve the desired pronunciation.
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Sahil
06/04/2024, 4:53 AMJust write ID is small caps because we convert it to I space D to make it sound better.
Sahil
06/04/2024, 4:55 AMFor example: The word CEO should be pronounced like C.E.O not CEO
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Will
06/04/2024, 3:58 PMYou mean in our prompt, writing ID as "ɪᴅ" instead of "I.D."? or would either work?
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Sahil
06/05/2024, 3:43 AMyou need to write it in small caps then it will work.
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Will
06/05/2024, 4:49 PM@Sahil Like waht I wrote above?
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