----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Creating Custom Knowledge Bases for Your Voice AI Assistants]() * [Server Events]() * [Developing Locally]() * [Web SDK]() -----------------------------

### Answer It seems you are experiencing issues when attempting to load a .txt file into the knowledge base. This might involve file format compatibility or specific settings that need to be adjusted in Vapi. While I don't have specific details on errors related to file uploading directly from the provided information sources, here are a few common points to check: 1. **File Format and Size**: Make sure that the .txt file does not contain unsupported characters or exceed any undisclosed size limits. 2. **Uploading Procedure**: Ensure you are following the correct steps for uploading documents to Vapi’s Knowledge Base. As per the documentation, you should navigate to the appropriate section in the Vapi dashboard to upload your documents [(1)]() . If these solutions do not resolve the issue, I recommend reviewing the documentation for any specific requirements or restrictions related to file uploads in the knowledge base: - [Creating Custom Knowledge Bases for Your Voice AI Assistants]() If the problem persists, it might be beneficial to check for updates or patches that might address this issue or reach out to the community or support for more targeted help.

Got it. Tagging @User for additional help.

Can you record a loom video pls

fuction call tab https://cdn.discordapp.com/attachments/1247468899943841874/1247480218319458305/image.png?ex=66602dfd&is=665edc7d&hm=9ba1476c7d4dc93a5b1704c42ffeec564f08476c7c38470cdd3df823a93dabd7&

no change of adding txt file get's an error