customer-did-not-give-microphone-permission
# support
l
I have been getting a bunch of these as I'm trying to start a call. I haven't changed anything in my code, nor have I changed browser permissions. Here is the error I see on the frontend: error : details : undefined msg : "Exiting meeting because room was deleted" type : "no-room" [[Prototype]] : Object errorMsg : "Meeting has ended" Here is an example id: 66611cd5-f68d-4819-a046-8b7415e09b90
v
Hi @lessMore, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Call Ended Reason]() * [Create Phone Call]() * [Server Events]() * [Get Call]() -----------------------------
### Answer The error message "customer-did-not-give-microphone-permission" indicates that the user did not grant the necessary microphone access for the call [(1)]() . This issue is critical for the functionality of voice-driven applications as the application requires microphone access to capture voice inputs. The frontend error messages such as "Exiting meeting because room was deleted" and "Meeting has ended" suggest that there may be additional issues with the application or configuration that are unrelated to microphone permissions. These could be related to the setup of the meeting or session management on your platform. To resolve the microphone permission issue, you should ensure that your application correctly requests microphone access from the user. This typically involves handling permissions at the browser level if you're using a web-based interface. Make sure that the browser settings and any in-app permission requests are correctly configured to prompt the user for microphone access. For the other issues indicated by the error messages about the meeting room, you should check your application's session or room management logic to ensure that meetings are not prematurely deleted or ended without proper triggers or reasons. If you continue to experience issues, you might want to review the application logs and configurations related to session management and microphone permission handling to identify any discrepancies or errors that could be causing these problems. --- Source: : [Call Ended Reason]()
s
can you share the demo link?
l
developing it locally for the moment
it is working now, didn't change anything in the code, I guess it was some sort of reliability problem?
s
Nope. It might be because you aren't providing microphone access.
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