----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Glossary]() * [Tools Calling]() * [Web Calling]() * [Server Events]() -----------------------------

### Answer It sounds like you are facing issues with webhook responses not being processed correctly by the assistant. Here are a few steps you might consider to troubleshoot and ensure that the webhook is properly configured and the responses are being caught by Vapi: 1. Verify Webhook URL and Server Response: Ensure that the webhook URL is correctly pointed to from Make and that the server is responding with the correct JSON structure expected by Vapi. The response should strictly match the expected format, including correct use of

toolCallId

and

result

fields as discussed in the documentation [(1)]() . 2. Check JSON Response Format: The JSON response from your server should look similar to this:

json
   {
       "results": [
           {
               "toolCallId": "call_VaJOd8ZeZgWCEHDYomyCPfwN",
               "result": "Is {email}, your correct email?"
           }
       ]
   }

Make sure that the

toolCallId

matches the one sent by Vapi and that the

result

field contains the correct message you want the assistant to say . 3. Inspect Network and Logs: Check the network logs to see if there are any requests coming in from Vapi and going out to your server. This can help you identify if the requests are being made successfully and if any errors are being returned. 4. Review Assistant Configuration: Ensure that your assistant is configured to handle webhook responses correctly. This involves setting up the assistant with the proper permissions and configurations to listen for and process incoming webhook data. If you continue to face issues, consider simplifying the response or testing with static responses to isolate the problem. Make sure that the interaction flow is set up as per the guidelines in the Vapi documentation, which may help in identifying any discrepancies in the setup or response handling . These steps should help you in diagnosing and fixing the issue with webhook responses in your Vapi integration.

Got it. Tagging @User for additional help.