----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Call Ended Reason]() * [Create Phone Call]() * [Update Assistant]() * [Inbound Support Example]() -----------------------------

### Answer It sounds like there could be an issue with the webhook integration in your Vapi setup. To troubleshoot and resolve the issue: 1. Verify Server URL Configuration: Ensure that the Server URL is correctly configured in the assistant's settings. This URL is crucial as it's where the webhook data will be sent post-call. 2. Check for Changes: Since the issue started after recent changes, review these changes to ensure they didn't affect the webhook settings or the server URL configuration. 3. Look at Logs: Check the logs in the Vapi dashboard for any errors or warnings related to the webhook calls or server URL. This can provide clues as to why the webhook might not be triggering. 4. Review Assistant Configuration: Ensure the assistant configuration hasn't been altered in a way that could interfere with sending the webhook requests. This includes checking any related settings in the

serverUrl

and

metadata

. 5. Testing: If possible, revert to a previous configuration that was working and test to see if the issue persists. This can help isolate the problem. Unfortunately, I don't have access to specific user data or the ability to fetch logs directly, so I recommend checking these aspects within your Vapi dashboard or contacting Vapi support for more detailed assistance if the problem continues.

Got it. Tagging @User for additional help.

@Sahil I really need this to be fixed urgently but i am not able to get these issues fixed, can you please let me know if we can hop on zoom to check this together and fix this urgently, as i shared i am loosing my bussines with each passing day

@User @Sahil can you please let me know your avilability ?