----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Get Call]() * [Call Ended Reason]() * [List Calls]() * [Create Phone Call]() -----------------------------

### Answer It sounds like you experienced a significant issue in call management and handling, which resulted in a merged or continuous call recording. This could be related to several factors such as server connectivity issues, webhook handling, or problems in the call teardown process between your system and Twilio. Typically, issues like

Twilio Detected "machine_end_beep"

persisting beyond the expected time suggest that the call was not properly terminated in the system, or that events are being mislogged or delayed due to network issues [(1)]() . Similarly, discrepancies in call durations as noted in your second call might indicate that the call session was not properly closed or was inadvertently reopened, which can happen if the end of the call isn't properly detected or communicated between the systems involved . Given the scenario you described, here are a few steps you can consider: 1. **Review Call Logs and Settings**: Double-check the call logs in detail, focusing on the end events and any errors reported. Ensure that your system or Twilio is correctly handling call termination signals. 2. **Check Webhook Configurations**: Ensure that your webhooks related to call status updates are set up correctly and are capable of handling rapid updates without delays. 3. **Server and Network Checks**: Sometimes, server lag or network issues could delay processing of call terminations. Make sure your network configurations and server responses are optimized for real-time communications. For a more detailed investigation, you might want to explore the specific

endedReason

for each call in the logs, which can provide insights into why the calls were not terminated properly or why they appear intertwined . This explanation should offer a foundation to communicate with your lead, demonstrating an understanding of the p

roblem and steps towards resolution. If you continue to encounter these issues, a deeper technical review might be necessary with direct support from Twilio or your service provider.

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