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Agent Disepear
# support
a
Hello, I created an agent yesterday (Agent 1.0 (6fd6d877-3682-4520-bfe0-ae158b376fd8)) but today it no longer appears in my list of assistants. How can I get it back?
v
Hi @Alain, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Outbound Sales Example]() * [Inbound Support Example]() * [Create Phone Call]() * [Outbound Calling]() -----------------------------
### Answer It seems like there might have been an issue with the visibility or status of your assistant in the Vapi dashboard. Unfortunately, I don't have the tools to directly retrieve or view user-specific data such as disappearance of agents. I recommend checking if there might have been any recent changes in your account settings that could have affected the visibility of your assistant. Additionally, you can attempt to retrieve your assistant's details using the assistant ID by making an API call to the "Get Assistant" endpoint. Here's how you can structure your request:
Copy code
curl
curl --request GET \
  --url https://api.vapi.ai/assistant/{assistantId} \
  --header 'Authorization: Bearer <your_access_token>'
Replace 
<your_access_token>
with your actual token, and 
{assistantId}
with the ID of your assistant (
6fd6d877-3682-4520-bfe0-ae158b376fd8
). This might give you some insights into the status or existence of your assistant in the system. If the problem persists, it may be necessary to recreate the assistant or contact Vapi support for further assistance.
Got it. Tagging @User for additional help.
v
@Alain Hello! I'm sorry to hear that you're having trouble finding your agent. To assist you better, could you please provide me with any additional details you may have? For example, did you receive any error messages, or did you make any changes that might have affected the visibility of your agent? This information will help me understand the situation better and guide you through the steps to recover your agent.
You can continue this conversation by mentioning me in the message.
a
Hi I didn't make any changes to the assistant that would have made it disappear. But this morning I removed my ElevenLabs and DeepGram api IDs to use yours. That's it
@Vapi
v
@Alain Thank you for providing that information. It's possible that removing the API IDs may have affected the configuration of your assistant. However, this should not typically result in the disappearance of an assistant from your list. To proceed, I would recommend the following steps: 1. Check for any filters or search criteria that might be hiding your assistant in the dashboard. 2. Log out and log back in to your Vapi account to refresh the session and see if that resolves the issue. 3. Use the Vapi API to make a request to the "Get Assistant" endpoint with your assistant ID to check its status. If you need assistance with making the API call, I can guide you through the process. 4. If none of these steps help, contact Vapi support directly with your assistant ID and the details of the issue. They will be able to investigate further and provide assistance. Would you like guidance on how to make the API call to check your assistant's status, or do you need any other form of assistance?
a
My agent reappear when i log out an log back, thanks for assistance !
v
Glad I could be helpful. Feel free to create a new thread with any new questions you may have.
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