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call is hung up by agent prematurely with call reason being 'silence timeout'. This happens sometimes and is not clear why. It's set for 10s but hang up happens sometimes at like 1-2s.

<@335187319722213386>
I'm sorry to hear you're experiencing issues with premature call hang-ups due to 'silence timeout'. To assist you better, could you please provide me with the `call_id` of a call where this issue occurred? You can find the latest `call_id` under your call logs. Once I have the `call_id`, I can use the `find_error` tool to diagnose the problem.

You can continue this conversation by mentioning me in the message.

<@335187319722213386>
I'm sorry to hear that you're experiencing issues with the call hang-ups. To assist you better, could you please provide me with the `call_id` of a call where this issue occurred? You can find the latest `call_id` under your call logs. Once I have that information, I'll be able to use the `find_error` tool to diagnose the problem.

call id: 696dca97-d776-4451-92f2-4368ab79722d

Got it. Tagging <@&1231325148079194222> for additional help.

Issue: Lot of BG noise or foriegn language

Seems normal to have lots of bg noise or foreign language. That should not make agent hang up call. It also hangs ups even when I have call end function call disabled. Hoping increasing silence timeout seconds helps

You can use the denoiser, but for now, it has some bugs, so leave that part for now. It will be fixed within a few days. After that, you can give it a try