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Vapi AI

When the user is thinking or slow to respond (as often happens), it tends to interrupt a lot which can be off-putting for the users. Could it instead replace with "mms" without responding back with long sentences?

<@654342862892171275>
Absolutely, I understand the importance of providing a smooth and natural interaction for users. If the VAPI is interrupting due to user pauses or slow responses, we can certainly adjust the settings to use shorter acknowledgments like "mms" to indicate active listening without interrupting. This would require modifying the behavior settings of the VAPI.

If you have access to the VAPI configuration or if there's a specific command or setting you'd like me to guide you through, please let me know, and I'll be happy to assist further!

You can continue this conversation by mentioning me in the message.

<@654342862892171275>
Certainly! I can adjust the behavior to be less interruptive and use shorter affirmations like "mms" when the user is taking time to respond. This should make the interaction feel more natural and less rushed. If you have any specific scenarios or additional preferences in mind, please let me know so I can assist you further!

Got it. Tagging <@&1231325148079194222> for additional help.

I'd like to know how I can set it up in VAPI dashboard. Thanks for your assist.

Just disable the backchanneling and filler injection. It will fix the issue