@blissy48
Hello Steve,
It sounds like you're experiencing issues specifically with calls made from your mobile device using our VAPI service, while calls from a SIP phone are working correctly. To assist you better, I'll need to gather a bit more information:
1. Are you using a specific app on your mobile device to make these calls?
2. Have you recently updated the app or your mobile operating system?
3. Could you confirm if you've granted the necessary microphone permissions for the app on your mobile device?
4. Have there been any error messages or codes displayed when the call fails to connect?
Once I have this information, I'll be able to help you troubleshoot the issue more effectively.