Halluzination with connected calendar
# support
e
Sometimes the feedback of the voice assistant is a random date instead of the results out of the search of dates in the connected calendar. We get things like: I have a date for 23.04.2023 at 4:00pm for you. Instead of an appointment for next week. As asked and expected. Using this live is not possible.
v
message has been deleted
@Eduard Stach I'm sorry to hear that you're experiencing issues with the voice assistant providing incorrect dates. It sounds like there might be a problem with how the assistant is interpreting or retrieving the information from the connected calendar. To address this issue, we should look into the following: 1. Ensure that the assistant's integration with the calendar service is correctly configured and that it has the necessary permissions to access and search the calendar data. 2. Review the logic or code that processes user requests and fetches the appointment dates to ensure it's correctly interpreting the user's intent and querying the right date range. 3. Check if there are any bugs or errors in the date parsing function that might cause it to return random dates instead of the correct ones. If you can provide more details or access to logs, I can assist you further in diagnosing and resolving the problem. Meanwhile, if you have any specific instances or error messages, please share them so we can investigate the issue more thoroughly.
You can continue this conversation by mentioning me in the message.
s
LLM doesn’t know real time you need to provide the time in the current prompt
e
Could you please answer with more details? We already do that. We have a search in the calendar and the bot sometimes uses the results right and sometimes not.
j
Which LLM model are you using?
s
Provide me some latest call_id so that I can test it
e
Perfekt, will do that
Eleven Multilanguale V2
j
The LLM?
e
Sorry for the inconvenience: ChatGPT 4o
g
Did you make sure the agent is actually receiving the dates?
s
call_id pls
e
yes, we will sit together and analyze again our work. The dev is experienced py dev. I did find some hints here via search.