Assistant Vanished
# support
j
Hi, I just created a new assistant, then imported a phone number from Twilio, attached it to the assistant and now the assistant has vanished. If I call the number I imported, I can speak to it, but its just not in my dashboard anymore, even when I change the URL to the ID. ID:d9ea8a6b-cec5-412d-bde6-faedb65f0281
v
message has been deleted
@J. I'm sorry to hear that you're experiencing issues with your assistant not showing up on the dashboard. It sounds like the assistant is still functioning since you're able to interact with it over the phone. This could be a temporary glitch in the dashboard display or a syncing issue. To help resolve this, could you please try the following steps? 1. Clear your browser cache and cookies, then try accessing the dashboard again. 2. Try using a different browser or an incognito/private window to see if the issue persists. 3. Ensure that you are logged into the correct account that has the assistant created. If the assistant still does not appear on your dashboard after these steps, it might be necessary to look into the backend to understand what's happening. Since I'm here to assist you, I can guide you through any additional steps needed or escalate this to our support team for further investigation. Please let me know if you've tried the above steps and the outcome, or if there's anything else I can assist you with!
You can continue this conversation by mentioning me in the message.
s
We can discuss this in today's call.